HMS technical supports provides you with all the manuals, certificates, software, application notes, configuration files, FAQ's.
- Then: Run the application, connect VCI to car and to laptop’s USB, try to make a diagnostic on a car and it should detect a new hardware. If it does not recognizes it, then you have to update it manually via Start menu-right click on computer-Manage-Device Manager-Other devices-Right click on Unknown device-Update driver software-Browse my computer for driver-”C: Actia Drivers VCI PT1G”.
- Now you can find the Pass-Thru XS USB Driver already exist. Then you can see a Found New Hardware Wizard for USB Pass-Thru Driver (Multi-instance). Choose “Install from a list of specific location” option and click “Next”. Check the box “Include this location in the search” then choose C: disk→ ACTIA→ Drivers VCI→ PT1G.
Dec 25, 2019 Install Actia Multidiag Standard Profil (if the case, use S/N: 033918 instead of xxxxxxx) RESTART COMPUTER after installation finished. Go to C: ACTIA Portal; Remove Wget.exe; Go to control panel - uninstall or change a program - there are 3 drivers made by ACTIA. Remove all 3 drivers. Install I+ME-Actia-PassThru-XS2G-Driverpack-2.8.1.14.exe. From I+ME Actia: PassThru+ XS USB Driver is a VCI (vehicle communication Interface) enabling you to communicate with the ECU's according to the J2534 specification.
Support included
By subscribing to Multi-Diag 360°, make the most of a comprehensive range of services included in your subscription.
ACTIA Connect
Join the user community and make the most of numerous online services: begin with ease, use advanced functions, receive the latest software updates, consult online help sections, etc...
(Internet connection required).
Hotline
Telephone assistance (multi-language, freephone number).
Request assistance by e-mail directly from Multi-Diag 360°.
Remote support for your tool.
Instant Messaging.
Support handles questions related to your Diagnostic tool:
- Software:activation, installation assistance, use, configuration, diagnostic, fault code interpretation, etc.
- Equipment:(after-sales service, exchange, accessories etc.).
Hotline & vehicule repair
This support (optional) deals with assistance requests related to the repair or breakdown of the vehicle.
3-year guarantee
The 3-year guarantee is included for Mobile 3 and XG Master* as well as for the Communication Interface sold as part of these offers. With the Access offer, the communication interface is guaranteed for 1 year.
*For XG Master, order received before 31/12/2017
Standard exchange in 48 hours
Actia Vci Usb Driver Windows 10
In the event of failure, your equipment is exchanged and replaced on site in 48 hours.